Alley Lyles-Jenkins

As a sought-after UX and product design leader, I bring over a decade of experience elevating enterprise, fintech, and public-sector platforms through strategy-driven design and innovation. I architect scalable, research-informed solutions that strengthen business outcomes across Fortune 50 companies, government agencies, and international startups.

Career Highlights & Impact

  • Awarded recognition as a 2024 Technology Changemaker by Austin Woman Magazine and Digital Transformation Leader of the Year by Women in Technology - Silicon Valley

  • Digital modernization champion: pivotal role in USAA’s UX transformation during the pandemic, aligning design with measurable business returns

  • Enterprise AI adoption: delivered 12 Dell-branded AI chatbots across mobile and web channels to enhance customer and internal workforce experiences

  • High-impact campaigns: Reached 6 million+ impressions and boosted Houston-area enrollment by 17% for University of Houston’s “Experience The H” campaign

  • Public-sector innovator: Led NYC’s first Digital Roadmap under Mayor Bloomberg, launching social channels that scaled to 8 million residents and formed national best practices

Speaking & Thought Leadership

  • Regularly invited by TEDx, WomenTech Network, Women in Tech Silicon Valley, Breaking the Glass, and General Assembly.

  • Core topics include AI-enhanced design, women in tech, product innovation post-pandemic, entrepreneurial burnout, and FemTech trends

Consulting & Boardroom Leadership

  • Founder of a boutique digital consultancy (est. 2016); led agile product development, marketing, and UX strategy for brands like ExxonMobil, Neste, Takeda, Dell, and DELL Technologies Alley Lyles-Jenkins.

  • Consulted on landmark initiatives: Budweiser Super Bowl campaign with Direct Energy, Amazon/Energy product bundle integration, and FemTech startups.

Credentials & Education

  • Master’s degree from Columbia University; UX certifications in AI, Adobe, Google, and agile frameworks.

  • BA in Sociology, Rice University; International Marketing certificate (LSE scholarship).

What I Offer Today

  • Leadership of cross-functional teams to accelerate design maturity and deliver tangible ROI.

  • Expertise in applying human-centered, AI-informed strategies to enterprise tech.

  • A proven track record of transforming legacy systems, launching market-ready digital products, and cultivating inclusive innovation cultures.

Features

“Alley has served as the managing editor and digital media strategist for Untapped Cities since 2011. Alley’s go-getting attitude has been instrumental in the development of the company from startup to the 250+ contributor size it is today. As the managing editor, she managed 50 New York City contributors, ran the music and events columns, and strategized on content. As the digital media strategist, she has implemented a comprehensive strategy for the delivery and expansion of Untapped Cities’ social media presence and manages a team of two interns.

Alley thinks extremely quickly on her feet, comes to the table with new ideas and multitasks like very few I have seen before (while in graduate school, she managed full-time education, two internships (at NYC Office of Digital Media and for OnSwipe) and worked for Untapped Cities). When we first met, I was struck by her energy, enthusiasm, and conviction, which has not wavered as she developed her interest in social media, first piqued during her first day with Untapped Cities. I receive regular feedback from the contributors and partners how much they enjoy communicating and working with her, both online and in person.

Alley is passionate about social media’s ability to democratize and speed the flow of information and is innately suited to the fast-paced environment in which social media is situated. She’s fun, smart, efficient and creative—a true asset to any team.”
— Michelle Young, Founder of Untapped Cities
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